Shipping & Returns
SHIPPING POLICY
Delivery
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All of our goods are sent Royal Mail Tracked 48hr and shipping cost is based on weight. Our standard UK shipping costs are as follows:
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£3.50 for orders > 200g
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£2.99 for orders < 200g
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FREE shipping on orders over £60​
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Turnaround
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Our current turnaround is 3-7 days. This means that your order will be dispatched within 3-7 days of you ordering.
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RETURN & EXCHANGE POLICY
If you change your mind about an order you can request a refund within 30 days of ordering by emailing info@readysetlearn.co.uk with your order number and the reason you wish to return the item.
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You will be responsible for all postage costs to return the item. When we have received the items a refund will be issued within 48 hours and money will be returned through the original payment method. This can take up to 3-4 working days.
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Please note that we do not offer refunds or exchanges on personalised learning items unless they are faulty or incorrect on delivery. If this is the case please email info@readysetlearn.co.uk with a picture of the fault and we will be happy to provide a replacement or a refund.
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